Privacy Policy

HotelNow is a mobile application developed to offer an interactive experience through a virtual assistant with avatar, voice and multimedia content.

The app may use the device's microphone solely to allow the user to talk with the voice assistant. Audio is processed in order to understand the request, generate a response, and improve the interaction experience during the session.

The app may collect technical information necessary for the service to function, such as authentication data, connection status, the selected application, content viewed, and technical logs useful for error management. This data is used solely to ensure the app works correctly, secure access, and maintain service quality.

HotelNow may display images, videos and information from the content configured for the specific application, for example exhibitions, museums, hotels, events or other informational settings.

Personal data is not sold to third parties. Any external services used for authentication, voice processing or response generation are used solely to provide the app's functionality.

For requests related to privacy, the management of personal data, or the exercise of your rights, you can contact AreaKappa through the official channels indicated on the website www.areakappa.it.