Support HotelNow

HotelNow is a mobile application that lets users interact with a virtual assistant through voice, a 3D avatar and multimedia content.

If you experience issues with the app, we recommend first checking that the device is connected to the Internet, that the microphone is enabled, and that the app has the necessary permissions to use audio.

To use the assistant, press and hold the microphone button, speak clearly and release it to send your request. The assistant will respond by voice and, when available, may show images or videos related to the requested topic.

If you experience issues with access, connection, audio, avatar loading, or content display, you can request assistance from AreaKappa by providing the type of device used, the operating system, a brief description of the problem and, if possible, a screenshot.

The support team will review the request and provide assistance to restore the app's correct operation.

For assistance, visit the official website: www.areakappa.it